Welcome to PicassoToys Elite Club

Experience VIP treatment with exclusive promotional deals for PicassoToys Elite Club members! Get first access to new toy releases through presales, enjoy special discounts, and take advantage of limited-time offers before they’re available to the public.

As a member, amplify your playtime with a FREE monthly Pick-A-Part tile pack, where items are randomly selected. If you have a specific request, feel free to email customer service, and we will do our best to accommodate your preferences, though we cannot guarantee availability. (Please note that this offer does not apply to international orders). Get ready to expand your toy creations effortlessly with our Pick-A-Part tile packs, allowing for larger and more intricate designs.

Celebrate your child's birthday in style with a FREE toy, available exclusively to Annual PicassoToys Elite Club Members. This special perk is our way of making birthdays even more memorable for your little ones.

Experience worry-free playtime and enjoy peace of mind with our exclusive lifetime warranty. As an active PicassoToys Elite Club member, your satisfaction is guaranteed. If you encounter any issues with a covered product, defined as any toy purchased while you were an active paying member, simply reach out to us, and we'll take care of it. It's that easy!

Covered products include purchases made directly from www.PicassoTiles.com or other retailers such as Amazon or Walmart during your active membership. Upon contacting us, the item will be inspected, and if eligible, you'll receive a paid shipping label to mail it back to us for replacement.

Eligibility Criteria Include:

1. Proof of Purchase: You may need to provide proof of purchase, such as a receipt or order number.

2. Active Membership: The warranty or replacement coverage applies during your active membership period.

3. Condition of the Product: The item will be inspected upon contacting us. If it meets eligibility criteria, (not damaged due to misuse, abuse, or neglect) you'll receive a prepaid shipping label to mail it back to us for replacement.

Access FREE shipping on all orders, with no minimum purchase required. (Please note that this benefit does not extend to international orders.) Elevate your shopping experience and make every purchase more delightful by unlocking this exclusive benefit. Join now to enjoy free shipping and take your toy shopping to the next level.

Gated Access to Sneak Peek of New Toy Launches:

Be the first to experience the thrill of new toy launches before they hit the shelves! Gain privileged access to sneak peeks of upcoming toy releases, offering an exciting glimpse into the latest innovations and designs from PicassoTiles. Get a sneak peek behind the curtain, explore new features, and anticipate the excitement of what's to come.

Each month, we invite PicassoTiles Elite Club Members to share a video on social media with the hashtag #PicassoToysEliteClub, showcasing how your kids enjoy playing with PicassoTiles toys and why you love them. One lucky participant will be chosen as our monthly winner and will receive a FREE toy from our selection list! Please note that by submitting your video, you agree to let us share it on our website and social media channels. We can’t wait to see your creative and enthusiastic submissions!

1. What is the Cost of the PicassoToys Elite Club Membership?

You can join on a monthly basis for $8.99 per month, or choose the annual membership for $89.99, which offers the advantage of receiving 2 months at no extra cost.


2. How are the membership fees charged?

For monthly members, the $8.99 fee is automatically charged every 30 days from your enrollment date. Annual members will be billed $89.99 every 365 days from the same date.

1. How do I cancel my monthly membership?

To cancel your monthly membership, email members@picassotiles.com or log in to your account and then follow the cancellation procedure in your account settings.

Cancellations must be made at least 1 hour before the next billing cycle. No refunds are given for cancellations made during the current billing period.

After cancellation, you will retain all benefits until the end of the current billing cycle, at which point access to all membership benefits will end.

2. What happens if I cancel my monthly membership late?

If you cancel after the billing cycle has begun, your membership will renew for another 30 days. Termination will occur after this renewal period.

3. What is the process for canceling an annual membership?

To cancel your annual membership, email members@picassotiles.com or log in to your account and follow the cancellation steps in your account settings.


4. What happens when I cancel my annual membership?

Once canceled, you will immediately lose access to all membership benefits. You will receive a prorated refund based on the number of remaining days or months of your membership.

1. Where can I find my exclusive promotional deals?

You can access exclusive promotional deals by logging into your membership account. As an Elite Club member, you’ll enjoy four special offers spread throughout the calendar year, plus get early access to other promotions, one week before they’re available to the public.


2. Can I combine discount codes with other offers?

No, promotional discount codes cannot be combined or stacked with other offers unless explicitly stated. They apply only to eligible products and are valid for a single use.


2. What are presales, and how can I participate?

Presales give members the opportunity to reserve new toy sets before their official release. When a presale is available, you'll be notified via email, in addition the details will be listed in your account upon login.

You can reserve products online during the presale period, and cancellations are permitted for a full refund if made before the deadline specified in the presales announcement email.

1. What are free monthly Pick-A-Part (PAP)Tile Packs?

Our Pick-A-Part (PAP) tile packs are accessory toys that let you expand your magnetic tile set with additional pieces, enhancing your creative building possibilities.


2. When do I receive my Pick-A-Part (PAP) Tile Pack?

Members receive a free monthly Pick-A-Part (PAP) Tile Pack set valued at $6.99 or less. This benefit is for personal use only and cannot be transferred or resold. Each PAP is picked at random, though members can request specific PAP pieces; while we will do our best to accommodate these requests, we cannot guarantee that all requested items will be fulfilled.

1. How do I qualify for the free birthday gift?

To qualify for free birthday gifts, you must be an active Annual PicassoToys Elite Club member. On your child’s birthday, you can select a free toy from a designated list of options.


2. How do I claim my child's birthday gift?

Contact members@picassotiles.com within 30 days before or anytime after your child’s birthday to qualify for the free birthday gift. We will send you a list of available toys to choose from. Please be aware that once your annual membership is renewed, you cannot claim a gift retroactively if you missed your reminder emails. The offer is non-transferable and has no cash value.


3. What is the process for submitting my child's birthday details?

When you purchase your annual Elite Club membership, you will receive a welcome email containing a link to a birthday form. This birthday form allows you to provide information for each child.

Please note that if we discover any false information, whether through social media, friends, or other sources, we reserve the right to cancel your membership without notice, and no refunds will be given.


4. Is there a limit to how many kids get one free gift?

Yes, each annual Elite Club membership entitles up to 3 children to receive one free gift each.

If you have more than 3 children, additional annual memberships must be purchased for each set of up to 3 children.

5. I'm an international member. Can I still receive free birthday gifts?

Yes, international members can participate. However, if to receive a free birthday gift , you will need to cover the cost of shipping.

1. What does the Lifetime Warranty cover?

The Lifetime Warranty provides free replacements for covered products that experience malfunction, failure, or normal wear and tear, as long as you maintain an active PicassoToys Elite Club membership. This benefit applies to toys purchased while you are an active Elite Club member and is valid for purchases made on our website or through other retailers..


2. What is not covered by the Lifetime Warranty?

The warranty does not cover damages from misuse, neglect, or unauthorized repairs. It is non-transferable and applies only to the active member.

1. How do I access my free shipping?

As a PicassoToys Elite Club member, you qualify for free shipping on all orders with no minimum purchase requirement. At checkout, enter your unique free shipping discount code, which you can find by logging into your account.

2. Does this apply to International orders?

No, this exclusive benefit does not apply to international orders.

1. What is included in the STEM vault content?

The Stem vault offers toy sneak peaks. You can access this benefit by logging into your membership account.

2. What are Sneak Peek Launches?

Sneak peeks are exclusive opportunities for members to preview upcoming PicassoTiles toy releases before they become available to the public. While you get early access to see new toy launches, please note that confidentiality is required.

1. How does the monthly video giveaway work?

Each month, members have the chance to win a free toy. To enter, simply post a video (at least 30 seconds long) on Facebook or Instagram showing how your kids enjoy PicassoTiles toys, and use the hashtag #PicassoToysEliteClub. One winner will be chosen each month; if the winner does not respond within 7 days, a new winner will be selected.

2. Can international members participate?

Yes, international members can participate. However, if selected to receive a free toy, they will need to cover the cost of shipping.

1. What is the Beta Program Disclaimer?

The PicassoToys Elite Club membership program is currently in beta and is subject to change. Features, benefits, and terms may be modified or discontinued without notice. Participation in the beta program implies acceptance of these potential changes.


2. Where can I find the terms and conditions for the membership?

For more detailed information on the PicassoToys Elite Club membership, please visit our full terms and conditions.